You will be able to identify which of the stops (also called 'hops') along the route is the culprit. If there is a connection problem or latency connecting to a site, it will show up in these times. It also displays times which are the response times that occurred at each stop along the route. From there it may have several junctions until it gets off the Internet highway at the local network for the website and then to the webserver itself.Ī traceroute displays the path that the signal took as it traveled around the Internet to the website. The signal starts at your local router in your home or business, then moves out to your ISP, then onto the main networks. Whenever a computer connects to a website, it must travel a path that consists of several points, a little like connecting the dots between your computer and the website. This way, if you ever have slow response from your site, you can run a report and quickly determine whether you need to contact our Live Support team. In fact, we will teach you how in this article. It doesn't take a degree or any kind of special training to decode a traceroute report. While we have instructions on running this report, it can seem rather cryptic when looking at it. Many times, the support representative will ask for a ping and traceroute report. Most just assume the server is overloaded and call their technical support. Slow response time may indicate a problem. There are times when it seems your website may respond slowly. How it works Reading a traceroute Should I contact my hosting company?
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